Library FAQ

The hours are always listed on the library homepage. We have extended hours during final exam periods, but shorter hours between semesters and during breaks. During the semester, hours are
            Monday–Thursday      8am–9pm
            Friday                       8am–4:30pm
            Saturday                   12pm–4pm
            Sunday                     Closed

You can print from any desktop computer in the library.

Students receive a $20 credit to their Papercut account at the beginning of each full semester. The funds can only be used for campus printing. Once depleted, Papercut will pull the necessary funds from a student’s Campus Cash account. You can review the cost of each print job you send at the Papercut printing station before you release the print job.

• Black and White (single-sided): 10¢ per page
• Black and White (double-sided): 6¢ per side
• Color (single-sided): 20¢ per page
• Color (double-sided): 15¢ per side

Send print jobs to PaperCut and select your settings. Click Print. At the printer, swipe your Ranger Card or log in with your UWP username and password. Tap Print All or Print Release to select individual jobs. When you are finished, log off. 

You can also print from your personal device while connected to campus wi-fi.

More information about campus printing, including in the library

Add money to Ranger Card online

If you already have a career in mind, start with the resources on this Career Information page, and if you still have questions, please ask.

If you're trying to find out what kinds of jobs or careers a particular major will prepare you for, the free internet is a great resource. Search for the major and "careers" or "jobs." For example: English major and careers. If you're still not finding what you're looking for, ask us for help.

Current Parkside students, faculty, and staff can access databases off campus. When you access the databases or Library Search through the library homepage you will be prompted to enter your regular Parkside ID and password to verify you are affiliated with the university. Contact us if you have trouble accessing a database or item from off-campus.

If you are a PACC student, your school-issued device might block access from off-campus. Try using a different device, and let us and your teacher know if you are still having trouble. If you can get into the databases, download the articles you're interested in, rather than just saving the links. That way if you have trouble with the links in the future, you'll already have the articles.

Community users may only access the databases on campus.

 

Use the Your Library Account link on the library home page to see what items you have checked out, when they are due, and to renew materials. You can also renew items in person (you do not need to bring the items in), by phone (262-595-3432), or chat, provided that no one else has requested them. There is no renewal on reserve materials, laptops, or other equipment. You can renew books 3 times and CDs and DVDs once.

See the library's Circulation Policies for more information.

If you have a topic in mind, try exploring Library Search, on the library's homepage. Here's a brief tutorial on using Library Search. Or if you're taking an upper-level class and need scholarly sources, look at the appropriate sibject page until Research Your Topic. 

If you are looking for topic ideas, explore the links on this Choosing a Topic page.

If you get overwhelmed or think, "There's nothing on my topic!" ask a librarian for help.

Librarians are experts in suggesting where to search, identifying appropriate keywords, and navigating search results. In short, we can help you complete research assignments. This video from Northeastern Illinois University explains it well: Who are librarians and what do they do?

During the semester, we are at the desk Monday–Thursday 10am–3pm and on chat until 4:30. Fridays we are at the desk 10–2. Weekday mornings we are usually available before 10am; ask the staff member at the desk to see a librarian. If it's not Fall or Spring semester, we're still available; again, ask at the desk.

You can also use Reserve a Librarian to make an appointment, or contact us via chat or email (askus@uwp.edu). Email is your best bet outside of weekday business hours; we will respond no later than the next business day (often sooner).

Librarians can help you identify when you need to talk to your professor for clarification about an assignment. It's up to you to do searches and select the resources you need to complete your assignments. If you need help with writing or other subjects, see the tutors in the PARC or NetTutor.

Full text means you'll be able to read the entire article right now, online.

In Library Search, there will be a link to View Online under the information about the article.

Click that, and you'll get one or more options for databases that have the article for you to read. Choose one, and you should be set.

In other databases, if there isn't an obvious link to full text, look for the Find It or Access options link:

Click that, and you'll get options for accessing the article through databases or the library's collection. If the library doesn't have the article, sign in and click Get a Digital Copy to request the article from another library.

Finding articles can be complicated. Contact us if you have questions.

Yes; instructions are in the UWP KnowledgeBase. Note this procedure only works for PDF and image files. If you need to print other kinds of files, you can log in on a campus computer and print using the PaperCut printer. 

More information about campus printing, including in the library.

There are a few techniques to try:

• Think of terms that are more specific and try changing the keywords or terms.
• Add search terms. You may find more specific or additional keywords in your search results or in the list of limiters in the Refine Search options.
• Use limiters such as date and resource type to retrieve a targeted results list. For example, you can search for peer-reviewed articles within the past 5 years.
• Think about a more focused aspect of your topic, such as
  • a single event
  • a specific group
  • a limited time period
  • one cause or effect
  • one argument or viewpoint.
• Do not use OR between search terms.

Finding sources can be complicated. If you've been looking for 5 or 10 minutes and haven't found what you're looking for, contact us for help.

Adapted from Portland State University's Library DIY and Choosing a Manageable Research Topic from the John M. Pfau Library at California State University, San Bernardino.

The library’s collection includes academic and popular books, DVDs, CDs, periodicals, video games, and other items. Students can borrow most books for 28 days and audio-visual items for 14 days. See the Circulation Policy for more information.

Course reserves are available at the desk or online.

The library provides online access to thousands of periodicals and hundreds of databases, which include articles, ebooks, images, videos, and more. Start your search on the library homepage or contact us for assistance. 

Probably not. As a general rule we do not buy textbooks for the library’s collection, though some professors put their textbooks on course reserve, and you can ask your professors to do so.

You can use the Library Search on the library homepage to check if your textbooks happen to be in the library's collection. You may request these books from other UW campuses using Library Search.

The campus bookstore's website lists required textbooks for every class.

The Business Databases page has sections for finance, marketing, company, industry information, and more.

Finding sources can be complicated. If you've been looking for 5 or 10 minutes and haven't found what you're looking for, contact us for help.

There are a few different ways to do this.

First: If your article as a DOI (digital object identifier), you can look it up through Library Search. Click on Search on the library's homepage (no need to enter any search terms), then choose Journals A-Z at the top of the screen.

Next, the DOI/PMID search is at the top right of the screen. Click on that, and then paste in the article's DOI. It will return options for viewing/downloading/requesting the article.

Second: If there is no DOI, use the same steps above, but use Journals A-Z at the top of the screen to the search for the journal or magazine title. If Parkside has access to the publication, the availability statement will indicate if it's in the library or online.

If you can't find the journal title, or if the date you need is unavailable, you can request the article, and we can get it for you from another library.

Finding articles can be complicated. If you haven't found what you're looking for, contact us for help.

The library's News guide lists many sources for newspaper articles, including historical newspapers. 

The library has access to The New York Times via academic pass. Anyone with a valid UWP email address can sign up for free access to the NYTimes.com website and smartphone apps. Please read registration instructions.

The library also has access to The Washington Post. Be sure to go through the library's website for full access. Please read registration instructions.

Gathering sources can be complicated. If you haven't found what you're looking for, contact us for help.

In Library Search, there will be a link to Online Access under the information about the article.

Click that, and you'll get one or more options for databases that have the article for you to read. Choose one, and you should be set.

In other databases, if there isn't an obvious link to full text, look for the Find It link or Access options:

Click that, and you'll get options for accessing the article through databases or the library's collection. If the library doesn't have the article, sign in and click Request a Copy under Get It to request the article from another library.

Finding articles can be complicated. Contact us if you have questions.

Most items do NOT accumulate fines if you return them within 6 weeks of the due date.

We only charge fines for materials that circulate for fewer than 28 days. The fine for overdue two- and four-hour material is $1.00/hour the library is open. The fine for overdue 1-day, 3-day, and 7-day reserve material is $1.00/day the library is open. All other material with loan periods of fewer than 28 days is fined $1.00/day per item for each day the library is open. Individuals with outstanding fines or fees at any UW System library will have their borrowing privileges suspended.

Lost items are those that have been overdue for more than six weeks. Lost item fees include the cost of replacement, or if out of print, $60.00 plus a non-refundable $15.00 processing fee. These charges apply to each item lost. If a lost item is returned before payment is made, only the $15.00 processing fee is assessed. If a lost item has been paid for and is later found and returned within one year of payment, the borrower is reimbursed the cost of the item but not the processing fee. After one year, no fees are refunded.

You can pay fines and fees in the library with cash, check, or money order. We can only accept payments Tuesday–Saturday. You can make credit card payments for overdue and lost items via the Library’s Cashnet storefront
(https://commerce.cashnet.com/UWPLIBRARY). Please contact the library for instructions and the exact amount owed prior to making a transaction! Reach the Library Circulation department at 262-595-3432 or circulationlib@uwp.edu. Please ask to speak to a circulation supervisor.

See the Circulation Policy for more information. 

The library's MLA Citation page has many links to MLA guides and sample citations. There are also paper handouts available at the library's desk, and the is in the reference collection on L1 (call number Ref LB2369 G53 2016). If you still have questions, contact the Parkside Academic Resource Center (PARC) or talk with your professor. Librarians can help with straightforward citation questions.

UW-Parkside students, faculty, and staff may request items from other UW libraries, which will arrive at Parkside in about 3 business days. Sign in to Library Search and use the link for "Get it from another library." They can also request digital book chapters and articles through this system.

These users may also use other UW libraries in-person, as well as the libraries at Carthage College and Gateway Technical College. 

For sources covering many subject areas, start with Library Search, the large search box on the library's homepage. Then use the link on the left side of the screen for Peer-reviewed. (You may also want to use limiters for date, topic, or other options.)

If you are looking for articles focused on a specific subject area or discipline (for example, chemistry, business, art, etc.), use the Research Your Topic link, then choose your subject area to get a list of recommended databases to explore.

Sometimes your professor will tell you to use a particular database; look for it in the Databases: A-Z List.

Gathering sources can be complicated. If you haven't found what you're looking for, contact us for help.